Old Navy Reviews

Updated Aug 1, 2021

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Found 8,208 of over 8,389 reviews

3.5
61%
Recommend to a Friend
78%
Approve of CEO
Old Navy President and CEO Sonia Syngal
Sonia Syngal
685 Ratings
Pros
  • "Cool job , nice employee discount(in 586 reviews)

  • "Flexible hours and great management(in 405 reviews)

  • Cons
  • "getting customers to apply for credit cards(in 496 reviews)

  • "only part time job opportunities(in 235 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee

      Great company

      Jun 21, 2021 - Anonymous Employee in Calgary, AB
      Recommend
      CEO Approval
      Business Outlook

      Pros

      It was a great work environment.

      Cons

      They do not pay you enough.

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    2. 3.0
      Former Employee, more than 3 years

      Fine

      Jul 30, 2021 - Brand Associate in Mississauga, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The job is great if your coworkers are nice. Job is pretty easy, just work fast and if your manager's like you then you'll get hours.

      Cons

      Can get pretty cliquey and that can translate to the hours you get, but just don't get too into it and it'll be fine. I became a sales lead and a critical part of the team after a year and a half, and got a 50 cent pay bump. Your managers goal is to get as much work out of you for as little as possible, so unless you're a manager you're expendable. Once you have experience, just move to a keyholder position at a different position!

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    3. 5.0
      Current Employee

      Old Navy Brand Associate

      Jul 27, 2021 - Brand Associate in Abbotsford, BC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Management is nice and are almost willing to help you in every situation possible. Job is fairly easy and you also get to meet new people.

      Cons

      Kinda pushy with telling employees to capture emails but its not the managements fault, its the Gap Inc. departments fault as many people are not willing to share their emails and Gap Inc. is pushing employees to capture emails which I think is sort of unfair when you have to keep on asking customers for their email!

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    4. 3.0
      Current Employee, more than 1 year

      Good environment and a strong team

      Jul 30, 2021 - Sales Associate in Vancouver, BC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The team is 100% the best part of working there. Everyone is super friendly and able to help at anytime.

      Cons

      There is no career path. You get “promoted” and get more responsibility but your salary still the same. Better be a regular sales associate. That’s why the turn over it’s so high. And even able to work 40 hrs you never get those hours.

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    5. 4.0
      Former Employee

      pretty good

      Jul 28, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good training, good discount, lots of variety on the job, flexible schedule, and good people,

      Cons

      hectic at times due to busy location , quality of the job really depends on the management, short shifts,

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    6. 5.0
      Former Employee, less than 1 year

      Good job

      Jul 23, 2021 - Casiher 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Some pros that I can think of about this job are: good staff, fun, meet different people, learning opportunities, and clean environment

      Cons

      Some Cons about this job are: can't think of much, it was a reasonable workload, good staff, and overall good

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    7. 5.0
      Current Employee, more than 1 year

      Great

      Jul 22, 2021 - Sales Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexibility, great people to work with.

      Cons

      not a lot of hours, management.

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    8. 5.0
      Former Employee

      good

      Jul 20, 2021 - Sales Associate in Pickering, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good good good good good

      Cons

      nothing nothing nothing nothing nothing

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    9. 5.0
      Current Employee

      great

      Jul 19, 2021 - Garage in Surrey, BC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      nice work enviornment and employes

      Cons

      quite far from my home so

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    10. 5.0
      Former Employee, less than 1 year

      Overall good experience working with them

      Jul 16, 2021 - Merchandise Associate in Brampton, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The pay was pretty decent

      Cons

      Management kept terminating workers. No room for career growth

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