It's an ok place to work if you're looking for a part time job as a student - Sales Associate Old Navy Employee Review

4.0
Dec 30, 2010
Recommend
CEO approval
Business outlook

Pros

it's easy, simple, not hard to learn, meet lots of people everyday. Lots of flexibility on hours, since each store has lots of employees if you just an associate.

Cons

it's the most boring place to work in terms of when you're not busy with customers. Shipment, you basically work alone. Folding tables is usually done alone. Go-Backs (returning clothes where they belong) is the worst and is super annoying, tiring, and have to know where everything goes

Explore other reviews about Old Navy

5.0
Jul 4, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Awesome discount, great clothes and overall easy job

Cons

None because it was the best place to work

2.0
May 26, 2026
Recommend
CEO approval
Business outlook

Pros

You might meet some lifelong friends! Long tenure if you are willing to give up everything to try to be a successful employee Good EAP program for short term intensive therapy…

Cons

Public criticism, condescending communication, inconsistent accountability, and fear-based management styles became increasingly common. Feedback often felt reactive rather than constructive, and many employees did not feel psychologically safe speaking openly about concerns. There was also a significant lack of consistency between leaders and stores. Expectations changed constantly, communication was often unclear, and favoritism sometimes impacted accountability and decision-making. Long-term employees who consistently stepped up during difficult periods often felt taken for granted rather than appreciated. Reporting to HR will get you no where. You will be gaslit if you choose to speak up.

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