Digital Team Burnout - Especially on Women's - Assistant Digital Merchandiser Old Navy Employee Review

3.0
Mar 24, 2021
Recommend
CEO approval
Business outlook

Pros

Crash course in all things planning, inventory management, forecasting, pricing, pursuing and dropping PO's, etc. Loves to discuss diversity and inclusion. Overall would love to work for this company theoretically.

Cons

Constant burnout, most employees on the digital team cry at least once a week from burnout, overwork, and lack of impactful managers/management. In the year and a half I worked there, I saw a 300% turnover on my team. No promotions unless you leave the team. Managers are too overloaded with work to be effective managers. Put in 70 hours, get paid for 40. Great opportunity to use to leapfrog into another job, but would not recommend this to anyone I remotely liked.

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5.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance is hard to achieve

Cons

Requirements changing all the time

2.0
May 26, 2026
Recommend
CEO approval
Business outlook

Pros

You might meet some lifelong friends! Long tenure if you are willing to give up everything to try to be a successful employee Good EAP program for short term intensive therapy…

Cons

Public criticism, condescending communication, inconsistent accountability, and fear-based management styles became increasingly common. Feedback often felt reactive rather than constructive, and many employees did not feel psychologically safe speaking openly about concerns. There was also a significant lack of consistency between leaders and stores. Expectations changed constantly, communication was often unclear, and favoritism sometimes impacted accountability and decision-making. Long-term employees who consistently stepped up during difficult periods often felt taken for granted rather than appreciated. Reporting to HR will get you no where. You will be gaslit if you choose to speak up.

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