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Really has become the worst company in the industry - Anonymous employee Nuance Employee Review

1.0
Nov 20, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Only one pro, working from home.

Cons

Wow where to begin! If you like being chained to your computer this is the company for you. Unrealistic expectations, unrealistic line count goals, unrealistic QA. If you are not perfect don't waste your time working for Nuance. If you enjoy being told there will be a lot of work you are being lied to because work you had one minute will be gone the next off shore. If you enjoy being QAd by off shore staff who changes your work to grammatically incorrect terms yet you get counted off for it, go with another company. If you want to get paid for your experience it will not happen at this company. If you have a bad QA score for any reason, your mistake or not it drops your pay scale for the entire pay period. Watch your lines very carefully as mysteriously lines "disappear". The pay scale is the most confusing thing you will ever see and it is that way for a reason, so you can get cheated from getting paid for your work. If you expect good technical support, forget it. So many issues with their platforms yet that does not matter when you are getting paid per line. The more issues you have the less they have to pay you. Oh and they are already involved in a class action lawsuit regarding unfair wages and there are surely more to come. Do yourself a favor and stay as far away from this company as you can. Find a company who actually cares about their employees and wants to pay you for your work. Offshore staff should not be the priority in this day and age.

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5.0
Feb 13, 2025
Anonymous employee
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CEO approval
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Pros

Great work environment People are nice

Cons

Nothing I can think of

4.0
Apr 9, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company offers excellent training and a thorough onboarding process, helping new hires feel well-prepared and confident. The small, close-knit teams foster a collaborative and supportive work environment where you never feel lost in the crowd. Employees take pride in the innovative technology and software being developed, which is recognized as impactful within the industry. (Note: The company was acquired by Microsoft to bring potential for future growth.)

Cons

While the company excels in many areas, there’s limited upward mobility, especially in certain career paths, which can be frustrating for those seeking advancement. Additionally, feedback from employees often feels like it’s not taken seriously, which can lead to disengagement when trying to influence change or improve processes.

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