Pros
I liked being able to work early mornings until early afternoon so I had more free time. Working from home was great.
Cons
Nuance bought out the company I was working for previously, a company that was GREAT. The buyout changed a lot of things. First, the pay scale was adjusted which resulted in lower cpl rate. The benefits were adjusted. I believe change is a good thing, but constantly changing the operations were nerve-wrecking. Then came the Fiesa ordeal which is more when the job started turning into a sweat shop with the forever dangling carrot above your head. Micromanagement was also a huge thing. I had been in transcription for 29 years and truly enjoyed the profession. So ultimately it took this company and their practices to make me leave this professional career. My manager was great, and I knew she had her hands tied and felt bad for us in the "slave pool." I would love to get back into transcription for a decent company, but would never, ever consider going back to this company as long as I live.