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A rudderless ship - Anonymous employee Nuance Employee Review

2.0
Jan 7, 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Collaboration between certain groups works well and there are a few shining stars in the mediocre pile of people.

Cons

A rudderless ship with entrenched management and no career growth, it's place where many talented people languish and the sales force is given too little to sell with and no comp plan for new services so that any launch takes months or years. It's a fire drill culture and there's always something to pull people from place to place and task to task. Many people do not have the qualifications to succeed and many others hold data so close that it's a pity that the company doesn't have a culture that prizes communication. The morale in some of the remote offices is so depressing that it's become abysmal.

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5.0
Feb 13, 2025
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CEO approval
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Pros

Great work environment People are nice

Cons

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4.0
Apr 9, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company offers excellent training and a thorough onboarding process, helping new hires feel well-prepared and confident. The small, close-knit teams foster a collaborative and supportive work environment where you never feel lost in the crowd. Employees take pride in the innovative technology and software being developed, which is recognized as impactful within the industry. (Note: The company was acquired by Microsoft to bring potential for future growth.)

Cons

While the company excels in many areas, there’s limited upward mobility, especially in certain career paths, which can be frustrating for those seeking advancement. Additionally, feedback from employees often feels like it’s not taken seriously, which can lead to disengagement when trying to influence change or improve processes.

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