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Great products and brilliant colleagues. - Customer Service Nuance Employee Review

5.0
Oct 24, 2022
Recommend
CEO approval
Business outlook

Pros

Working with very smart people. Products are excellent and make a real difference to people's daily pain points Remote working

Cons

Processes can be vague at times and may generate frustration internally, but leadership are working to improve.

Explore other reviews about Nuance

5.0
Feb 13, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great work environment People are nice

Cons

Nothing I can think of

4.0
Apr 9, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company offers excellent training and a thorough onboarding process, helping new hires feel well-prepared and confident. The small, close-knit teams foster a collaborative and supportive work environment where you never feel lost in the crowd. Employees take pride in the innovative technology and software being developed, which is recognized as impactful within the industry. (Note: The company was acquired by Microsoft to bring potential for future growth.)

Cons

While the company excels in many areas, there’s limited upward mobility, especially in certain career paths, which can be frustrating for those seeking advancement. Additionally, feedback from employees often feels like it’s not taken seriously, which can lead to disengagement when trying to influence change or improve processes.

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