Pros
Working from home only. Absolutely no pros for the company.
Cons
Accentus (part of Nuance). Accentus was a good place to work until bought out by Nuance. Now, the worst ever. After 4 years and 8 months with Accentus (2 plus years as part of Nuance), I was told I HAD to increase my hours worked. I was working 25 hours a week. I was doing 1000+ minutes every 4 weeks. I was told that there was no flexibility in the minutes and I had to do them. I quit. They are bullies. After spending over $4000.00 to take the course, I am now not working. You are not person with bills to pay to them. You are a small cog in a very big wheel that is expendable. My 1000+ minutes for them are no more. I was moved from account to account with different platforms and then back, where ever they needed me, and this is the thanks I get. Save your dignity and pride and go and work at Walmart for minimum wage because at least there you will probably be appreciated.