employer cover photo
employer logo

Acquiring transcription companies to dominate the industry and drive down salaries. - Medical Language Specialist Nuance Employee Review

1.0
Aug 10, 2013
Recommend
CEO approval
Business outlook

Pros

My manager who came with me as part of the acquisition. I felt bad to leave her stuck with the mess they created when I had to leave.

Cons

This is NOT a transcription company, this is a technology company. They have no clue and no business being in this industry. They acquire companies left and right and then come in and destroy the lives of 80% of the employees they acquire. Some new graduate entry-level people will be thrilled because they will get to learn and may even get a pay raise. They acquire companies and then institute an "everyone gets paid the same policy." It doesn't matter if you're a new graduate, new hire, super talented, or a long-term employee, we all made he same after Nuance bought us. Yes they bought us. We were nothing but property to them. The benefits are super expensive, raises do not exist (in fact, salaries go down, and you are treated like a worthless, talented piece of crap to try to drive you out to make room for their off-shore hoarded of talentless but extremely cheap workers. I made $55,000 a year before my company was bought by Nuance, and then BOOM $100 a day gross. Poverty level. Yep, I went from an ahead winner in my field to qualifying for section 8. I was a long-term happy employee who suddenly found myself searching for a job with a company that either Nuance or its wannabe MModal wouldn't just buy 6 months after I hired on. They are the most nasty, unethical people I have ever had the misfortune of working for, and it was definitely not by choice. The only chances for advancement are getting more difficult work for the same salary while people with no talent get the easy stuff and thus end up making more money than you (these are production pay positions). Not to mention they overstaffed the accounts so that they can meet their insanely unreasonable turnaround time promises to clients, thus leaving people with no work. No no work to do equals no pay and essentially being glued to your computer 24/7 to get a full 40-hour work week in. But of course we have to clock out when there's no work to do, so all that watching and hoping and praying for work is unpaid. I never had this problem before Nuance bought us. This could go on all day there's so much more, but I'll end it now. Leaving this place within a few months of my acquisition after many years with the previous owners was the smartest decision I ever made.

Explore other reviews about Nuance

5.0
Feb 13, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great work environment People are nice

Cons

Nothing I can think of

4.0
Apr 9, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company offers excellent training and a thorough onboarding process, helping new hires feel well-prepared and confident. The small, close-knit teams foster a collaborative and supportive work environment where you never feel lost in the crowd. Employees take pride in the innovative technology and software being developed, which is recognized as impactful within the industry. (Note: The company was acquired by Microsoft to bring potential for future growth.)

Cons

While the company excels in many areas, there’s limited upward mobility, especially in certain career paths, which can be frustrating for those seeking advancement. Additionally, feedback from employees often feels like it’s not taken seriously, which can lead to disengagement when trying to influence change or improve processes.

See reviews by: Helpful|Rating|Date|All