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Would NOT Recommend Nuance!! - Medical Transcriptionist Nuance Employee Review

1.0
Feb 5, 2013
Recommend
CEO approval
Business outlook

Pros

Working from home. That is the ONLY pro.

Cons

I agree with all the negative comments posted. The pay is ridiculously low. I hired on at 5 cents/line, and shortly thereafter, our pay was reduced to 0.375 cents/line. (That’s 27 lines to make $1. Think how hard you have to work to make a decent hourly rate.) There is oftentimes not enough work, and then you are expected to get back on when the docs decide to start dictating, so basically you’re “on call” 24/7. The company avoids paying OT because you have to clock in and out all day when you run out of work (prior to this, they made us lie on our time sheets so the company wouldn’t have to pay OT). There hasn’t been one week without technical difficulties on their end that result in being cheated out of pay. You will never get a raise. If you want more money, put in more hours and work faster. Then you have the typical problems that come with working on production for a service where other employees cherry pick the good reports/doctors and leave the difficult time-consuming ones. I would never recommend working for this dishonest company!

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5.0
Feb 13, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great work environment People are nice

Cons

Nothing I can think of

4.0
Apr 9, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company offers excellent training and a thorough onboarding process, helping new hires feel well-prepared and confident. The small, close-knit teams foster a collaborative and supportive work environment where you never feel lost in the crowd. Employees take pride in the innovative technology and software being developed, which is recognized as impactful within the industry. (Note: The company was acquired by Microsoft to bring potential for future growth.)

Cons

While the company excels in many areas, there’s limited upward mobility, especially in certain career paths, which can be frustrating for those seeking advancement. Additionally, feedback from employees often feels like it’s not taken seriously, which can lead to disengagement when trying to influence change or improve processes.

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