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Complete chaos - Regional Sales Manager Nuance Employee Review

1.0
Oct 7, 2012
Recommend
CEO approval
Business outlook

Pros

Good pay Speech market is growing Good at maintaining monopoly positions in markets in which they compete Interesting product set

Cons

Very USA centric company which does not understand or support EMEA well CEO is narcissistic and out of touch Much of upper management are incompetent yes men (no surprise as this is the path to the top in this company) Constant turmoil in the organization, all good sales people are gone in 3 years Targets are set to justify overpriced acquisitions rather than based on reality in the field Regularly employs dirty tricks such as taking away an account or raising a target right before a large deal comes in to ensure that they don't have to pay commission to employees who exceed expectations Low employee morale in EMEA In a state of non-stop reorganization Heavily siloed and territorial Disliked by partners and customers Sales encouraged to stuff channels and cut corners Heavily bureaucratic Very little business intelligence Little focus on product quality Sales people are treated like parasitic infants rather than the experienced gateway to the customer that most of them are

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5.0
Feb 13, 2025
Anonymous employee
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CEO approval
Business outlook

Pros

Great work environment People are nice

Cons

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4.0
Apr 9, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company offers excellent training and a thorough onboarding process, helping new hires feel well-prepared and confident. The small, close-knit teams foster a collaborative and supportive work environment where you never feel lost in the crowd. Employees take pride in the innovative technology and software being developed, which is recognized as impactful within the industry. (Note: The company was acquired by Microsoft to bring potential for future growth.)

Cons

While the company excels in many areas, there’s limited upward mobility, especially in certain career paths, which can be frustrating for those seeking advancement. Additionally, feedback from employees often feels like it’s not taken seriously, which can lead to disengagement when trying to influence change or improve processes.

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