Patient Services Liaison - PSL Novartis Employee Review

3.0
Jun 9, 2018
Recommend
CEO approval
Business outlook

Pros

Great company benefits and vacation package

Cons

Patient and Specialty Services division is a mess and has been since I started the past 3 years. Three different leaders with three different visions create chaos. No one trusts upper management as they dismantle the program and lay off nurses. They do not want to hear when patients are effected, basically a shut up mentality!

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Pros

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Cons

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Recommend
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Pros

Pays pretty well in comparison to similar jobs in the market

Cons

Unstable schedule where you are often asked to come in overnight (1-2 am) regardless of if you have worked the previous day or are off. Basically feels like you're permanently on-call to conduct environmental monitoring. Training is slow. The Micro dept in general is currently understaffed. The job also involves lab work once you are done with your daily environmental monitoring tasks. The work never ceases and the Technicians as a whole has several responsibilities. Promotions seem to come very slowly here.

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