I enjoy what I do at Nextiva. - VOIP Customer Service Nextiva Employee Review

5.0
Aug 24, 2012
Recommend
CEO approval
Business outlook

Pros

There are many plusses to working here. Prior to Nextiva I worked at AT&T in Tempe for 3 years and did not enjoy going to work. In my 2 months at Nextiva, I've learned more, accomplished more, and actually enjoyed coming to work. I look forward to coming in each day. The people I work with here are smart and kind.

Cons

I live in Gilbert and the traffic coming in to work can be tough at times. Since I need to be in at 8am, I spend about 30-60 minutes on the road each morning. Going home is usually worse.

Explore other reviews about Nextiva

5.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

Amazing People, Great Leadership, Innovative Projects, lots of learning and training, supportive

Cons

Nothing I can think of

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Nextiva Response
3w
This made us smile. We're lucky to have you on the team! It's awesome to hear you're surrounded by great people, supportive leaders, and plenty of opportunities to learn. Keep building amazing, Nextie!
1.0
Jul 1, 2026
Recommend
CEO approval
Business outlook

Pros

Some people are nice to work with

Cons

Culture of personality, not competency or meritocracy. Prepare for hysteria-inducing layers of upper management inadequacy and to be fired during a personal crisis as a karmic reward for loyalty to their unethical ways of operating - they have a pattern of firing people during health crises, family death, and other traumatic periods of their life to some of their most competent and capable employees. Do yourself a favor and google “Nextiva lawsuits” for just a peek into some of their standard operating procedures - and that’s just a small peek behind the curtain. Working here felt like a stain on my reputation and moral compass. They make asks of their employees that put them in compromising legal situations and management hides behind them when Goldman Sachs looks for fresh blood to let. They have a bleak moral compass and ineptitude in business strategy to boot - wouldn’t recommend joining this “winning” team to anyone unless they’re trying to flame out and waste years of their life trying to operate in a broken machine. Their cycle of hire and fire is embarrassing and shows that upper management is clueless but continues to punish those doing the work while maintaining a superiority complex that they’re not part of the problem. It makes me laugh thinking of their egos and how clueless and laughable they really are. It’s like a couple of kids got lucky building a business and the coat and top hat is falling off revealing 3 little kids stacked on each other’s shoulders while they demand respect without earning it.

4
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