A Sinking Ship - Anonymous employee New Balance Employee Review

2.0
Oct 24, 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work/life balance, ping pong, sometimes there was a pretty good selection of chips in the company kitchen (when it worked) Pretty good benefits, When company morale was especially down, they'd send a snocone truck to the building. The fake nacho cheese at the company meetings. I really enjoyed my team, my direct boss & the Camaraderie against senior leadership.

Cons

Senior leadership. This is something you have probably seen on the T.V. Show " The office." If you enjoy a company that has no real plan and references a magic wand when goal planning, then this is the company for you! Human Resources- I was there for 3 years, in 3 years there was 100% turnover in the human resources department. The new team of HR members is for lack of a better word... a joke. They exuded the exact opposite of the culture that management was trying to cultivate. They lived and died by this imaginary set of HR laws that made them totally not approachable and actually the butt of a lot of jokes. Not flexible, condescending and played favorites. Pay- Significantly underpaid in market comparison. Promises were made by HR & Senior Leadership to rectify this, but it was always the same song and dance... "this is a long process, requires lots of work blah blah blah." Stop trying to make up for my lack of pay by giving me a free snocone. It's not the same. Snocones don't pay the bills.

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5.0
Jun 8, 2026
Recommend
CEO approval
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Pros

Great employee discounts, friendly staff, and great management.

Cons

Salesy tactics and very slow during winter season.

5.0
Mar 5, 2026
Recommend
CEO approval
Business outlook

Pros

New Balance has genuinely been the most positive workplace experience I've had in my career. The culture is supportive, inclusive, and full of great people. People are kind, curious, collaborative, and truly invested in helping others succeed. There is no sense of hierarchy for hierarchy's sake. Leadership is approachable, down-to-earth, always happy to listen, and continuously expresses gratitude for everyone's contributions. I feel valued everyday, both for my contributions and in the way the teams collaborate. Work-life balance is also a real strength. Being privately-held and family-owned, there is a real emphasis on employees being people outside of work. Expectations are clear and boundaries are respected, which makes it easy to bring your best self to work without feeling burnt out. It's rare to find a place where you feel this appreciated and excited about the work. And because of this, I feel motivated to do my best for the company, especially when the product is something I'm super proud to work on.

Cons

NB is not where you can expect to be promoted year over year. However, this ultimately leads to more job security, consistent large bonus pay-outs, and a more stable environment.

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