The real on working at New balance. - Retail Sales Associate/Cashier New Balance Employee Review

3.0
Jun 4, 2019
Recommend
CEO approval
Business outlook

Pros

Great environment, great benefits associated with full time workers,and great opportunity for positional growth.

Cons

The dispersion of bonuses between a team lead and a sales associate is extremely wide. For instance a sales associates (in a competition between stores where the prize is a bonus) would earn $100 dollars where the team lead would earn $400 dollars. Sales associate put in an extreme amount of work, usually more than team leads. Team leads usually tell the associates what to do and that is simply all. New balance's hierarchy system can make one ( especially a sales associate) feel extremely small and insignificant.

Explore other reviews about New Balance

5.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible, supportive team and management

Cons

Disorganized when it comes to dealing with the back of house with stacked up boxes of shipment.

4.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

Awesome team, great environment, awesome work-life balance

Cons

Area is pretty outskirt from the city, distance between offices are too far

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