New CEO personally reviews in office time stamps, annual mass layoffs, micromanagement - Senior Project Manager Moneris Employee Review

1.0
Jul 14, 2025
Recommend
CEO approval
Business outlook

Pros

The employees before new CEO James Hicks arrived are an easy bunch to work with. They are intelligent employees who continued the culture from prior CEO Angela Brown. There's a strong focus on mentorship, work life balance, and general appreciation for each other. This does not apply to most of the newly hired employees due to change of leadership direction.

Cons

New CEO James is traditional to the point of personally reviewing time stamps and footage of employee in office time and enforcing in office days regardless of personal situation. James mandates middle managers to explain every single absence of members who do not tap in each week. Mass layoffs are now a given during end of year. There are additional stealth layoffs throughout the year where employees only find out when an entire team is no longer online on Teams. This is combined with very few hiring, zero to minimal internal promotions (prefer to hire external if backfilling), and therefore an influx of employees who have neither knowledge nor support. Micromanagement is the primary leadership style perpetuated by James. Beyond strictly enforcing in office days to 3-4 days a week, James is replacing existing middle and upper management with toxic micromanagers. He especially prioritizes hiring the type of managers who require daily check ins and demands weekly journals from team members detailing their daily work items. This type of leadership is enforced across the board, including the top performers that the team rely on. Finally, salaries are not competitive compared to market rates. Moneris typically offers 10-20k below market rates and annual raises are usually under 3%.

Explore other reviews about Moneris

5.0
Sep 18, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great work environment. Management is flexible and they are willing to work with you. You are able to work from home if need be. Everyone knows each other so it's like having a second family at work.

Cons

There isn't much room to truly move up. So if you get a position you are kind of stuck there for a very long time.

5
3.0
Jan 25, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great socializing and working with very talented co-workers, The management is focused on small teams, making you feel like you're never left out.

Cons

Moneris was great at first, but things started to go south with the new sheriff in town. Although they try to present the new changes as embracing innovation, I think it's clear to most employee's that this is solely for profit seeking and making the shareholders happy. While over-relying on AI, relaying responsibilities, laying off employees might keep Moneris on its feet for a while, I wouldn't be surprised if there was a huge blowback in the long term.

4
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