Dayton, Ohio - Customer Care Specialist MetLife Employee Review

5.0
Sep 21, 2022
Recommend
CEO approval
Business outlook

Pros

Competitive Pay Affordable Benefits Weekends off Pension Plan Fully Remote Incentives Annual Performance Bonus Opportunities to advance All equipment provided, including desk and chair after you have been employed for a few months. Upper management is fully transparent.

Cons

Limited overtime opportunities. High turnover rate which is typical for a call center.

Explore other reviews about MetLife

5.0
Apr 7, 2026
Recommend
CEO approval
Business outlook

Pros

Great culture that actually cares about customers and employees

Cons

Old school and Legacy environment

3.0
Jul 3, 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits and growth opportunities

Cons

poor work life balance common

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