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      Mercer

      Part of Marsh

      Engaged employer

      Mercer reviews

      Vernon hills office - Patient Service Representative Mercer Employee Review

      1.0
      May 14, 2015
      Patient service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      No pros to working with this company management sucks. Understaffed turnover rate is very high and they had the nerve to ask employees why is turnover high what a joke management is not approachable at all

      Cons

      If you want to move up in this company you have to nearly kiss the ground management walks on. All the employees are miserable

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      5.0
      Jun 17, 2026
      Director
      Recommend
      CEO approval
      Business outlook

      Pros

      Great environment and leadership. Learned a lot.

      Cons

      A bit understaffed but improving.

      4.0
      Jun 19, 2026
      Workforce experience
      Recommend
      CEO approval
      Business outlook

      Pros

      Great exposure to different types of clients and projects

      Cons

      I was part of Leapgen so only con was that it was a startup vibe if you’re not into that

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