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      Mercer

      Part of Marsh

      Engaged employer

      Mercer reviews

      Helpline Consultant Review - Helpline Consultant Mercer Employee Review

      1.0
      Jul 7, 2021
      Helpline consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      Supportive buddy at the beginning of my time with this company.

      Cons

      After passing probation, there is no assistance available as everyone in the team is too busy. Upper management are awful and place unrealistic expectations that we can't meet in a way to not pay bonuses. There are too many super plans and the PDF's are not clear in the difference between them. The Quality expectations are the strictest I have ever seen as a consultant.

      Explore other reviews about Mercer

      5.0
      Jan 11, 2026
      Anonymous intern
      Recommend
      CEO approval
      Business outlook

      Pros

      The leadership, communication, early career growth, and environment is very positive.

      Cons

      None, it was a great company to be at.

      2.0
      Jun 2, 2026
      Proposal specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote flexibility, which is nice.

      Cons

      You will not get a raise and if you do, it'll be 1%. Managers will not help you with escalating issues, you're on your own. It'll be blamed on you. You'll work so much overtime you won't have a social life.

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