Cobbler's Children Have No Shoes; An HR company that violates its own advice to clients - Senior Account Executive Mercer Employee Review

2.0
Aug 12, 2020
Recommend
CEO approval
Business outlook

Pros

Some of the people are fabulous to work with. Clients are interesting. Many in the delivery team are awesome.

Cons

OLD school. As an HR consulting company they do not follow their own recommendations to clients. Policies/system implementations are based on minimum amount required. Business systems and processes are archaic. Complex organization and subsidiary structure which is irrelevant in 2020. "different is wrong" Political performance reviews that are not based on true metrics. Some of the senior leaders are bullies - Especially the women. People are leaving in droves due to poor management. People of color and women had left at higher rates than white men, which is interesting considering many of the senior leaders are women.

Explore other reviews about Mercer

5.0
Jan 11, 2026
Anonymous intern
Recommend
CEO approval
Business outlook

Pros

The leadership, communication, early career growth, and environment is very positive.

Cons

None, it was a great company to be at.

2.0
Jun 2, 2026
Recommend
CEO approval
Business outlook

Pros

Remote flexibility, which is nice.

Cons

You will not get a raise and if you do, it'll be 1%. Managers will not help you with escalating issues, you're on your own. It'll be blamed on you. You'll work so much overtime you won't have a social life.

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