Set Up to Fail - Anonymous employee Mercer Employee Review

Confusion about role and lack of training about where to find resources/information to do your job. Senior Associates are given enough autonomy to run projects and deal directly with the client. Performance Review Process - Partners and Principals discuss consultants in what is essentially a gossip session. If anyone has an issue with a consultant, that consultant becomes a pariah, who no one will risk working with. As a result, the consultant won't make their billable hours goal and will eventually be fired. If you fail to win over the Principals and Partners in your market, you won't be around for long--no matter how incompetent and unfair the people judging you are Very cliquey environment. Partners and Principals will ice out any consultants they don't like. Fails in terms of providing clients with multiple sources of data. Mercer does not provide consultants with an easily accessible database to pull survey data from multiple vendors. You often have to market price using only Mercer's data.