Fast paced and exciting - no two days are alike. - Client Services Manager Mercer Employee Review

4.0
Aug 9, 2013
Recommend
CEO approval
Business outlook

Pros

Exposure to many different situations, lines of business, clients and professionals - great place to learn and grow. You will make what you want of your career here, and the sky is the limit.

Cons

Very cost conscious environment the last several years in several lines of business. Can curb motivation of the general staff with limited rewards while being asked to do more with less.

Explore other reviews about Mercer

5.0
Mar 1, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Strong Network Experience with many industries

Cons

Lighter-touch conceptual learning rather than industry-specific mastery

3.0
Jun 20, 2026
Recommend
CEO approval
Business outlook

Pros

-Trustworthy immediate colleagues -Good work/life balance and flexibility

Cons

-Little career pathing within company. Organization is extremely siloed, and cheap as they simply aren't interested in paying for small things to advance one's career like local industry conferences and events such as team holiday dinners that would have minimal impact on the company's bottom line. -Pay not aligned with skills or talent marketplace -One would think a benefits/career consultant would have decent pay and benefits. This is not the case

See reviews by: Helpful|Rating|Date|All