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      Mercer

      Part of Marsh

      Engaged employer

      Mercer reviews

      If being able to wear jeans is more important than salary, opportunities, or training, then this is the place for you... - Client Services Analyst Mercer Employee Review

      2.0
      Feb 25, 2012
      Client services analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      * Flexible work hours depending on your manager * Jeans day every day * Overtime pay may make up for mediocre salary * Can log onto Facebook and other social media/networking sites * Decent benefits/401K

      Cons

      * Overtime pay may make up for mediocre salary. It can also be tightly regulated/scrutinized depending on time of year * Upper management is extremely slow at hiring/back-filling * Implementation of new clients is severely under-resourced * Poor training programs * Out-dated technology * Internal support groups are not responsive * Very few opportunities for advancement or alternative career path unless you are at Norwood office

      Explore other reviews about Mercer

      5.0
      Mar 1, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Strong Network Experience with many industries

      Cons

      Lighter-touch conceptual learning rather than industry-specific mastery

      3.0
      Jun 20, 2026
      Associate
      Recommend
      CEO approval
      Business outlook

      Pros

      -Trustworthy immediate colleagues -Good work/life balance and flexibility

      Cons

      -Little career pathing within company. Organization is extremely siloed, and cheap as they simply aren't interested in paying for small things to advance one's career like local industry conferences and events such as team holiday dinners that would have minimal impact on the company's bottom line. -Pay not aligned with skills or talent marketplace -One would think a benefits/career consultant would have decent pay and benefits. This is not the case

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