Awful experience - Fulfillment Assistant Mercer Employee Review

1.0
Jan 11, 2017
Recommend
CEO approval
Business outlook

Pros

The manager of the location as a whole was very good at their job and very friendly. Nice atmosphere and some co-workers were nice. Decent benefits.

Cons

Promotions and raises are completely based on a popularity contest. I personally had a manager admit to me that I was more likely to be laid off than people they would "prefer to lay off" because the preferred people were "black" and "asian." The worst part? This wasn't even the manager of our group any more, they were telling our NEW manager who to fire! For years in a row I was given exceptionally high performance reviews but NO raises. The company's excuse: they didn't have the money to give us raises because they spent too much on client meetings. I worked countless hours of free overtime because I legitimately had too much work to get done in the day and the team I was on was prohibited to do any overtime, yet there were people in some positions who were getting thousands of dollars of overtime each paycheck (by intentionally taking their time with their work). No reward whatsoever for actually working hard and doing your job. Constant quarrels, gossip, backstabbing, drama, etc. created an unnecessarily stressful work environment. So glad I left, I haven't looked back since.

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5.0
May 31, 2026
Recommend
CEO approval
Business outlook

Pros

People are friendly and helpful

Cons

Not a lot of career growth opportunities

4.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

Great colleagues, supportive environment, stable organization.

Cons

Subpar benefits, especially medical. Limited annual salary increase

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