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      Mercer

      Part of Marsh

      Engaged employer

      Mercer reviews

      Client Services Analyst - Client Services Analyst Mercer Employee Review

      2.0
      Oct 12, 2016
      Client services analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      It is a good place to gain experience and learn about benefits. There are no more pros. Only good if you are right out of college looking for some type of experience.

      Cons

      The pay is horrible. They overwork you and do not pay enough. They take advantage and do not care about employees.

      Explore other reviews about Mercer

      5.0
      Mar 1, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Strong Network Experience with many industries

      Cons

      Lighter-touch conceptual learning rather than industry-specific mastery

      3.0
      Jun 20, 2026
      Associate
      Recommend
      CEO approval
      Business outlook

      Pros

      -Trustworthy immediate colleagues -Good work/life balance and flexibility

      Cons

      -Little career pathing within company. Organization is extremely siloed, and cheap as they simply aren't interested in paying for small things to advance one's career like local industry conferences and events such as team holiday dinners that would have minimal impact on the company's bottom line. -Pay not aligned with skills or talent marketplace -One would think a benefits/career consultant would have decent pay and benefits. This is not the case

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