Don't believe "high score results" from employee engagement survey - Human Capital Mercer Employee Review

2.0
Nov 26, 2011
Recommend
CEO approval
Business outlook

Pros

Mercer (still) has an excellent brand name and reputation. Though recruiting is run by admin staff and has mercurial management influence, it's very choosey. In New York, it brings in top Cornell, Yeshiva, Rutgers and Columbia grads, so it's a stimulating place to begin a career. Don't stay more than 2 years.

Cons

A shadow of what it was. In 2009, all the top performing partners left, followed by a delayed exodus of the analyst staff in 2010. The NY practice rebuilt and has a handful of good stories, as people learn compensation analytics. All other practice areas are in the dumps. Rather than address any of the underlying issues, management did more or the same, just instituted tougher controls on an otherwise low-performing partners/principals ("duds").

Explore other reviews about Mercer

5.0
May 31, 2026
Recommend
CEO approval
Business outlook

Pros

People are friendly and helpful

Cons

Not a lot of career growth opportunities

3.0
Jun 20, 2026
Recommend
CEO approval
Business outlook

Pros

-Trustworthy immediate colleagues -Good work/life balance and flexibility

Cons

-Little career pathing within company. Organization is extremely siloed, and cheap as they simply aren't interested in paying for small things to advance one's career like local industry conferences and events such as team holiday dinners that would have minimal impact on the company's bottom line. -Pay not aligned with skills or talent marketplace -One would think a benefits/career consultant would have decent pay and benefits. This is not the case

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