Overall Great employer but terrible director/mgmt of Local Participant Services Dept - Participant Services Supervisor Mercer Employee Review

1.0
Sep 10, 2011
Recommend
CEO approval
Business outlook

Pros

-Great Benefits. -Great Building/Location. -Great Place to learn this line of business.

Cons

-Below market pay. -Minimal employee recognition -Kissing up gets you promoted. -Favoritism which results in low morale. -Favoritism within HR.

Explore other reviews about Mercer

5.0
May 31, 2026
Recommend
CEO approval
Business outlook

Pros

People are friendly and helpful

Cons

Not a lot of career growth opportunities

3.0
Jun 20, 2026
Recommend
CEO approval
Business outlook

Pros

-Trustworthy immediate colleagues -Good work/life balance and flexibility

Cons

-Little career pathing within company. Organization is extremely siloed, and cheap as they simply aren't interested in paying for small things to advance one's career like local industry conferences and events such as team holiday dinners that would have minimal impact on the company's bottom line. -Pay not aligned with skills or talent marketplace -One would think a benefits/career consultant would have decent pay and benefits. This is not the case

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