Poorly organized after annual layoffs - Technical Support Mercer Employee Review

2.0
Oct 20, 2025
Recommend
CEO approval
Business outlook

Pros

I worked with some great people. The systems weren’t too bad either.

Cons

I worked for Mercer a long time and saw a lot of good very qualified people get let go. It’s just part of their business, the only problem is they are not good at correcting their course after the layoffs, leaving people feel aimless and without any sort of purpose, this inaction queues those people up for the next round of layoffs. So instead of helping and supporting and training they just watch you fade.

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5.0
May 31, 2026
Recommend
CEO approval
Business outlook

Pros

People are friendly and helpful

Cons

Not a lot of career growth opportunities

2.0
Jun 2, 2026
Recommend
CEO approval
Business outlook

Pros

Remote flexibility, which is nice.

Cons

You will not get a raise and if you do, it'll be 1%. Managers will not help you with escalating issues, you're on your own. It'll be blamed on you. You'll work so much overtime you won't have a social life.

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