Director of Operations - Director of Operations McDonald's Employee Review

4.0
May 12, 2015
Recommend
CEO approval
Business outlook

Pros

On the franchise side, it is more like working for a family. They try to connect with their employees and provide understanding. The working conditions are pretty good and their is work life balance. They provide opportunities for company growth to people who otherwise may not receive the opportunity for management. They just have to be willing to put in the effort.

Cons

Some people are so small minded when they think of Mcdonalds. You are forced to manage some people that are not motivated and only want a check. In addition to that you are dealing some challenging customers who only wants to give you a hard time.

Explore other reviews about McDonald's

5.0
Jun 27, 2026
Recommend
CEO approval
Business outlook

Pros

The pro of working at McDonald’s is , you get to meet a lot of good people. Other than it being busy the pay is great.

Cons

The cons of working at McDonald’s is if you do not have enough people on your shift you will have to pick up the slack yourself.

2.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

Experience varies heavily depending on the owner/operator you work for. Free and discounted food. 2 weeks PTO. Vision, Dental and Health insurance. Offers rapid development opportunities.

Cons

Work-life balance is nonexistent. In fact, the director of operations has stated numerous times, “Work life balance is a myth”. The company states you are required to work 45 hrs/week minimum; Realistically, GM’s can expect to work 55-60 hours in store with constant calls and messages when home. The company does not count any work done outside of the restaurant toward your 45hr requirement. There is no training for this position as you are expected to figure it out on the job. They offer $2000 per month performance bonus but are always finding new ways to disqualify you and move the goalposts when you actually earn it.

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