1.0
Oct 8, 2015
Current employee
Recommend
CEO approval
Business outlook
Pros
great team of people, lots of training available, funds seemingly always being raised for good causes, finding great deals, macy money, employee discount
Cons
pay, floor coverage dramatically shrinking so expect a fair share of customer abuse for making them wait. supervisors spend almost as much time on the floor helping to ring customers out or sorting though the mountain of clothes coming out of fitting rooms as associates do. workload is heavy and often increased . raises are tied to a customer service "magic" score --something you are expected to control even though most respondents are upset that there are not enough sales people on the floor to offer customer service anymore. A lot of pressure to open new accounts.