Disrespectful and Incompetent - Anonymous employee Macy's Employee Review

2.0
Sep 29, 2010
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The actual Sales Associates are really great people to work with. The department that I worked in was like a family.. we had each others' backs and we were willing to work together.

Cons

The management has trouble announcing changes and informing the associates in their department of necessary things. For instance, I went in to work one day, checked my schedule, and found that the entire next week was blank! This was absolutely horrible for me, considering I am a flat broke college student and I had even gone in to work the day before to ask for more hours, which they said they would give to me. When I asked my supervisor about the lack of hours on my schedule, he sent me to HR because he didn't know what else to do. When I got to HR... they told me that they were laying me off as a Part-time Sales Associate then re-hiring me as an on-call associate. They said that I should have been informed by my supervisor. I was definitely NOT informed. Also, they said that I would recieve 2 weeks worth of severance, since i wouldn't be able to work until I was re-hired as an on-call associate. It has now been 1 1/2 months since that meeting, and they have not answered my calls, nor contacted me in any way. Also, i recieved only one week of severance. Somebody needs to get it together. I don't appreciate the way that they treated me. It's like they're taking advantage of me because I'm "young" and I don't know how I should actually be treated.

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5.0
Jun 25, 2026
Recommend
CEO approval
Business outlook

Pros

Great work environment, good pay, ok schedule, good hours

Cons

Not much, just gets busy at time, workplace is hectic sometimes

avatar
Macy's Response
4d
Thank you for sharing your experience as an Online Pickup Associate. We're happy to hear you've enjoyed the work environment and schedule. We appreciate your feedback!
2.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

you get ok pto even as a part timer, not physically demanding, good A/C and heating depending on the weather.

Cons

very low pay compared to other businesses, you only get a 40 cent raise every year. same playlist consisting of 15 songs on repeat and it drives you crazy as time goes on. very inconsistent hours they rarely give morning shifts, you only get the more undesirable shifts like closing which ends at 9:30pm. the sales goals will be exceeded and they hours will still be cut especially around the holiday season. numerous amounts of time where i am left alone at the register on a busy day with no backup and still expected to clean fitting rooms and recover the floor with no help. overall no room for growth, started when i was 18 and am now 20 and have not even been considered or offered a higher position, 2 tiny raises is all i got. i overall feel like my position is bottom of the barrel compared to asset protection, jewelry department, and fragrance sales because they get paid better and make commission while doing less easier work. would not recommend and if you do end up working at a Macys use the experience you have and never stop applying to jobs because there really is no growth here.

avatar
Macy's Response
3w
Thank you for your honest feedback as our Sales Associate. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
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