Pros
- Good atmosphere to work in - Co-Workers are friendly - People are generally capable to accomplish and exceed at their jobs - Great brand
Cons
- Corporate management is stuck in age old marketing and sales. They will fail because of it. - Not enough focus on local issues and stock management. They say they are but dont have the infra-structure to support it - Management is driven by who won the consolidation race. The best ideas are not used over the one leadership is most comfortable with. They have lost many good programs because of someone's ego. - Continue to try to outfox the customer with selling the same things at the same prices and try to make it different with a different marketing package. They are not developing value for the customer to make the brand choice of Macy's. - Stores are understaffed. Money spent in advertising would be far better spent in creating a positive customer experience in stores. But senior management never experiences what it is like in stores so they continue to fund what they can see.. rather that what is the real ground truth.
