Not what I applied for - Anonymous employee Macy's Employee Review

2.0
Oct 29, 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good deals and discounts, ability to swap and pick up shifts, easy call out, great first job, co workers were friendly

Cons

I applied for a specific position in a specific department. I went in for the job interview and was hired for a DIFFERENT position. Even after stating that I would prefer and be more comfortable in the 1st position I was told "oh its okay, we'll cross train you so you can still so both. You'll just mostly be in the other one because that's what I'm hiring you for" Then i was e mailed, by the same person, to come in for a job training. The initial dates for that training were on the 11th and 12th, I responded a few hours later saying I'll be able to make it. I was e mailed back DAYS later with "I'm scheduling you for the 14 and 15. Thanks" without even considering or asking whether or not I'll be able to make it. When I got my schedule, it was all empty so I decided to pick up shifts and left one week open on purpose since I was going away for a family member's death anniversary. I mentioned prior to actually staring the job that I would not be able to make it during that week. Manager comes up to me one day and she's upset that I didn't mention it to HER when she interviewed me (which yeah that was a fault on my part), and because of that she wasn't going to approve it. Like...approve what? You gave me a schedule for the next month and didn't assign me any shifts ahead of time. There's nothing to approve. They're not as flexible with schedules as they say they are Also they don't pay you enough

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5.0
Jul 1, 2026
Anonymous temporary employee
Recommend
CEO approval
Business outlook

Pros

Great coworkers when I worked here.

Cons

Pay could be a little better.

2.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

you get ok pto even as a part timer, not physically demanding, good A/C and heating depending on the weather.

Cons

very low pay compared to other businesses, you only get a 40 cent raise every year. same playlist consisting of 15 songs on repeat and it drives you crazy as time goes on. very inconsistent hours they rarely give morning shifts, you only get the more undesirable shifts like closing which ends at 9:30pm. the sales goals will be exceeded and they hours will still be cut especially around the holiday season. numerous amounts of time where i am left alone at the register on a busy day with no backup and still expected to clean fitting rooms and recover the floor with no help. overall no room for growth, started when i was 18 and am now 20 and have not even been considered or offered a higher position, 2 tiny raises is all i got. i overall feel like my position is bottom of the barrel compared to asset protection, jewelry department, and fragrance sales because they get paid better and make commission while doing less easier work. would not recommend and if you do end up working at a Macys use the experience you have and never stop applying to jobs because there really is no growth here.

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Macy's Response
4w
Thank you for your honest feedback as our Sales Associate. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
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