An actual nightmare. - Digital Assistant Buyer Macy's Employee Review

1.0
Feb 1, 2019
Recommend
CEO approval
Business outlook

Pros

There are no pros in hell.

Cons

Macy's Herald Square corporate was quite literally hell. I was a Digital Merchant EDP a couple years back and from day 1 I could tell the training was a joke. I didn't learn any new skills that would help transition me for the role you get once you're placed on a team. On top of being thrown into the fire with no support, I had to deal with a micromanager, egotistical type-A nightmare of a boss who did everything in their power to get me out the door for seemingly no reason. I remember once I walked in 10 min late due to a late train and got screamed at and reported to HR for this. This is the culture of Macy's. The leadership team was all buddy-buddy and gossipy; if one didn't like you, no one liked you. When I ended up resigning, my department was actually put under review due to a significant amount of resignations within the month. Shows a lot about them and how they treat their employees. I still have a few friends there who are still telling me about the unlawful terminations this company is doing. This place nearly tore me down after being treated so terribly as a fresh-out-of-college grad for no reason. I legit still have some PTSD two years later. I'm excelling in my career now with wonderful colleagues - just not at this hellhole. Thank you, NEXT.

Explore other reviews about Macy's

5.0
Jul 1, 2026
Anonymous temporary employee
Recommend
CEO approval
Business outlook

Pros

Great coworkers when I worked here.

Cons

Pay could be a little better.

avatar
Macy's Response
13h
Thanks so much for taking the time to share your honest thoughts about your time working with us.
2.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

you get ok pto even as a part timer, not physically demanding, good A/C and heating depending on the weather.

Cons

very low pay compared to other businesses, you only get a 40 cent raise every year. same playlist consisting of 15 songs on repeat and it drives you crazy as time goes on. very inconsistent hours they rarely give morning shifts, you only get the more undesirable shifts like closing which ends at 9:30pm. the sales goals will be exceeded and they hours will still be cut especially around the holiday season. numerous amounts of time where i am left alone at the register on a busy day with no backup and still expected to clean fitting rooms and recover the floor with no help. overall no room for growth, started when i was 18 and am now 20 and have not even been considered or offered a higher position, 2 tiny raises is all i got. i overall feel like my position is bottom of the barrel compared to asset protection, jewelry department, and fragrance sales because they get paid better and make commission while doing less easier work. would not recommend and if you do end up working at a Macys use the experience you have and never stop applying to jobs because there really is no growth here.

avatar
Macy's Response
4w
Thank you for your honest feedback as our Sales Associate. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
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