Do Not Work at Macy's South Coast Plaza - Anonymous employee Macy's Employee Review

1.0
Mar 15, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Honestly, none. I tried to be generous and think of some but ultimately, that would be lying.

Cons

The Store Manager and "Senior Management Team" are absolute morale killers. In my time at the Macy's South Coast Plaza store, I witnessed harrassment, abuse, favoritism, and so much more. About 10 Sales Managers quit in 1 year, which I think is a record and is a HUGE deal when that is half of the Sales Managers in this store. As an employee who is part of the Executive Development Program (EDP), I feel they have failed to provide a safe working environment and have not shown any concern or helpfulness in helping me reach my career goals. PLEASE read the other reviews about the EDP and about this store and take them to heart. You will want to die if you end up working here.

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Apr 16, 2026
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Pros

closed san francisco office. No free lunch in office

Cons

very good culture and work

2.0
Jun 3, 2026
Recommend
CEO approval
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Pros

you get ok pto even as a part timer, not physically demanding, good A/C and heating depending on the weather.

Cons

very low pay compared to other businesses, you only get a 40 cent raise every year. same playlist consisting of 15 songs on repeat and it drives you crazy as time goes on. very inconsistent hours they rarely give morning shifts, you only get the more undesirable shifts like closing which ends at 9:30pm. the sales goals will be exceeded and they hours will still be cut especially around the holiday season. numerous amounts of time where i am left alone at the register on a busy day with no backup and still expected to clean fitting rooms and recover the floor with no help. overall no room for growth, started when i was 18 and am now 20 and have not even been considered or offered a higher position, 2 tiny raises is all i got. i overall feel like my position is bottom of the barrel compared to asset protection, jewelry department, and fragrance sales because they get paid better and make commission while doing less easier work. would not recommend and if you do end up working at a Macys use the experience you have and never stop applying to jobs because there really is no growth here.

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Macy's Response
3w
Thank you for your honest feedback as our Sales Associate. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
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