Stay away from Macy's if you hate retail! - Sales Manager Macy's Employee Review

1.0
Jan 23, 2009
Recommend
CEO approval
Business outlook

Pros

The best reason to work at Macy's is to gain knowledge about the world of retail. Macy's will give you a great understanding of what you will and will NOT like about working retail. In order to tolerate this environment, you must really LOVE retail!

Cons

The senior management! They take everything way too serious. C'mon, it's the mall! I understand that in order to have a well functioning store you have to give direction to individuals, but please respect them while doing so! They might just do what they are told and not hate you because of how you've instructed them to do it.

Explore other reviews about Macy's

5.0
Mar 10, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great work environment and work culture

Cons

Lots of hours and working a lot

avatar
Macy's Response
3mo
We appreciate you for taking the time to share your experience with us! Your highlighting of the environment and culture makes us proud!
2.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

you get ok pto even as a part timer, not physically demanding, good A/C and heating depending on the weather.

Cons

very low pay compared to other businesses, you only get a 40 cent raise every year. same playlist consisting of 15 songs on repeat and it drives you crazy as time goes on. very inconsistent hours they rarely give morning shifts, you only get the more undesirable shifts like closing which ends at 9:30pm. the sales goals will be exceeded and they hours will still be cut especially around the holiday season. numerous amounts of time where i am left alone at the register on a busy day with no backup and still expected to clean fitting rooms and recover the floor with no help. overall no room for growth, started when i was 18 and am now 20 and have not even been considered or offered a higher position, 2 tiny raises is all i got. i overall feel like my position is bottom of the barrel compared to asset protection, jewelry department, and fragrance sales because they get paid better and make commission while doing less easier work. would not recommend and if you do end up working at a Macys use the experience you have and never stop applying to jobs because there really is no growth here.

avatar
Macy's Response
3w
Thank you for your honest feedback as our Sales Associate. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
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