It was great while it lasted - Anonymous employee Macy's Employee Review

2.0
Sep 26, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Nice physical environment. Meaningful jobs. Leveraging the newer technologies. Some nice perks. Adopted shop standards and a methodology.

Cons

The benefits are not par with IT shop standards. The benefits are a one size fits all for all the job classification with in the Macy's corporation. Since Macy's is a retail store all of the employees have retail industry standard benefits (unless you are upper management). I am not knocking retail associates because they deserve better benefits too. The training at MST is not geared to develop the workforce they hired. It is good for entry level but after that you are on your on own. MST would rather hire or contract from the outside rather then improve/enhance their in house talent. Advancements and or transfers for technical resources is almost non existent. Going from senior analyst to System Specialist is a very rare occurrence. The VP/Directors of the FOB (departments) are under restrictions for promotion to specialist and senior specialist promotions. They are also reluctant to let good talent transfer to another FOB (they don't want to replace you if you are good at what you are doing). Once you get into a FOB you stand the chance of being locked in for the remainder of your stay there. Advancements and transfers for non tech positons (business analyst and project management people is very good. For some reason the corporation has favors the people in these positions. industry) Sometimes this practice bring ill feelings to the tech people. The business analysts and the project management people start acting like your boss. In the past two years the company has cut back on full time employees. They now are hiring a lot of people as contractors through foreign staffing agencies. A lot of American workers were and are being terminated or offered early retirement. This practice is a necessary evil in the business environment to stay competitive. MST could of handled this change a lot better. The annual review system for actual MST employees is rigged in favor of the upper management. In many cases the scores of valid high performance ratings are downgraded to control salary costs. The upper management makes a big deal how important every associate is (they are called stars). However, as soon as profits drop these stars are shone the door as upper management gets their annual bonus.

Explore other reviews about Macy's

5.0
Jul 1, 2026
Anonymous temporary employee
Recommend
CEO approval
Business outlook

Pros

Great coworkers when I worked here.

Cons

Pay could be a little better.

avatar
Macy's Response
1d
Thanks so much for taking the time to share your honest thoughts about your time working with us.
2.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

you get ok pto even as a part timer, not physically demanding, good A/C and heating depending on the weather.

Cons

very low pay compared to other businesses, you only get a 40 cent raise every year. same playlist consisting of 15 songs on repeat and it drives you crazy as time goes on. very inconsistent hours they rarely give morning shifts, you only get the more undesirable shifts like closing which ends at 9:30pm. the sales goals will be exceeded and they hours will still be cut especially around the holiday season. numerous amounts of time where i am left alone at the register on a busy day with no backup and still expected to clean fitting rooms and recover the floor with no help. overall no room for growth, started when i was 18 and am now 20 and have not even been considered or offered a higher position, 2 tiny raises is all i got. i overall feel like my position is bottom of the barrel compared to asset protection, jewelry department, and fragrance sales because they get paid better and make commission while doing less easier work. would not recommend and if you do end up working at a Macys use the experience you have and never stop applying to jobs because there really is no growth here.

avatar
Macy's Response
1mo
Thank you for your honest feedback as our Sales Associate. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
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