It has been a very rewarding experience and I have learned the ins and outs of the retail world. - Sales Supervisor Macy's Employee Review

4.0
Jul 26, 2011
Recommend
CEO approval
Business outlook

Pros

Very friendly people to work for and with. It's an environment that changes on a daily basis and for someone who can't picture themselves at a desk job, retail is definitely the place for you. There are many rewarding experiences and if expressed you manager is generally supportive in you efforts to move up in the company. Overall it has been a perfect base to prepare me for larger volumes in the bigger cities.

Cons

Retail hours really aren't fun. Being the lone management team member without kids or husband/wife I often got the short end of the stick when I wanted to have a life too. There really doesn't seem to be a real work-life balance, that is if you want to get everything at work accomplished you are supposed to. Macy's is a FANTASTIC company to work for and really does have some positives but in the Midwest all the upperlevel management seems to be situated and not going anywhere... this makes it incredibly difficult for someone who is young and ambitious like myself. They also don't seem to truly value all the times you've proven yourself when an opening becomes available, if you haven't had direct experience in that business they won't trust you with it, but they feel perfectly comfortable moving you all over the store to other businesses if someone is out on LOA. Basically if you want to move up in the company the Midwest is NOT the place to be.

Explore other reviews about Macy's

5.0
Feb 13, 2026
Recommend
CEO approval
Business outlook

Pros

Care about employees, opportunities for growth, flexible to individual needs, supportive environment

Cons

Could get paid more for the amount of work

avatar
Macy's Response
4mo
We're delighted to hear that you've had a great experience in the work environment as an Executive Assistant. Your experience is important to us, and we appreciate you for sharing!
2.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

you get ok pto even as a part timer, not physically demanding, good A/C and heating depending on the weather.

Cons

very low pay compared to other businesses, you only get a 40 cent raise every year. same playlist consisting of 15 songs on repeat and it drives you crazy as time goes on. very inconsistent hours they rarely give morning shifts, you only get the more undesirable shifts like closing which ends at 9:30pm. the sales goals will be exceeded and they hours will still be cut especially around the holiday season. numerous amounts of time where i am left alone at the register on a busy day with no backup and still expected to clean fitting rooms and recover the floor with no help. overall no room for growth, started when i was 18 and am now 20 and have not even been considered or offered a higher position, 2 tiny raises is all i got. i overall feel like my position is bottom of the barrel compared to asset protection, jewelry department, and fragrance sales because they get paid better and make commission while doing less easier work. would not recommend and if you do end up working at a Macys use the experience you have and never stop applying to jobs because there really is no growth here.

avatar
Macy's Response
1mo
Thank you for your honest feedback as our Sales Associate. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
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