Tries to be "good", *can* be good - Community Associate Lyft Employee Review

3.0
Oct 12, 2023
Recommend
CEO approval
Business outlook

Pros

company benefits were great before they reduced them just before the pandemic i.e. Lyft rides were initially credits/free then only SHARED rides x/month were comped. lotsa opportunities to work cross-collaboratively & try different kinds of work-- great for folks who get bored in the same workflow for too long

Cons

being the frontline for drivers to express their frustration with company policies, many of which are really terrible for the drivers when the management team @ the Denver HQ removed signs to keep 6 feet apart when the news of the pandemic broke (they said they need HQ approval LMFAOOOO) when the VP of Ops was sitting comfortably in an empty room in a high-rise somewhere while being on a video call w/everyone in the field telling us we needed to stay on-site despite a literal pandemic LOL being asked to come back from furlough during June 2020 for $18/hr having the HQ ops teams constantly dismiss issues on-site staff across the country would surface

Explore other reviews about Lyft

5.0
Apr 15, 2026
Recommend
CEO approval
Business outlook

Pros

There are many opportunities to make impact.

Cons

This scope does come at the cost of intense working hours

4.0
Jun 29, 2026
Recommend
CEO approval
Business outlook

Pros

Academic environment that has a lot of interesting science problems from mapping, optimization, plus all the usual user metrics. Rewarding and complex problems that often have a lo t of tradeoff.

Cons

For how good the ICs are, leadership is equally bad. Just riddled with poor decisions top/down. Also given the current state, Uber is just too strong of a competitor and you feel that pressure every day.

See reviews by: Helpful|Rating|Date|All