Lyft Reviews

Updated Jul 2, 2020

To filter reviews, or .
3.7
62%
Recommend to a Friend
75%
Approve of CEO
Lyft CEO Logan Green
Logan Green
350 Ratings
Pros
  • "Lyft allowed me to work flexible hours when I wanted to strive towards my passions after graduating college(in 128 reviews)

  • "Flexible schedule, work when you want(in 97 reviews)

Cons
  • "Dealing with drunk passengers you have to be careful(in 229 reviews)

  • "High Contractor Expenses, Low Paying Rides(in 214 reviews)

More Pros and Cons
  1. "Great company to work for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyft full-time for less than a year

    Pros

    Lyft is a rapidly growing organization, meaning there are many opportunities for development. The company is made up of an impressive team with smart, accomplished, welcoming and passionate individuals at every level. Leadership and employees alike have an avid interest in their colleagues' and the company's success.

    Cons

    The company is in the spotlight quite often, so everyone you meet will have an opinion or question about the service.

  2. "Healthy Culture"

    4.0
    Former Employee - Product Manager 

    I worked at Lyft full-time for more than a year

    Pros

    - Great culture - Challenging and interesting problem space

    Cons

    - Growing pains - Competitive industry

  3. Helpful (9)

    "Would avoid until they become more established"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Community Associate in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Lyft full-time for less than a year

    Pros

    -Ability to learn a lot -Lunch on Friday's -I think the culture and company is great in the United States

    Cons

    -Extremely underpaid. Making $5-10 less than other people in the same role. They claim it's because of the market. Yet Toronto & Ottawa make the same hourly rate when costs of living aren't even remotely similar. -There is no line of what clear responsibilities and expectations are. You will be doing the job of a title 3 or 4 ranks higher than you. Then you cannot skip a step once it comes to any sort of promotion. They do 2 times of year when you are eligible for said promotions. There is only two real positions you can take from this job (after you've been there for over a year.. depending on when your start date was because they only promote twice a year). -Management is all over the place. They will make promises they cannot keep. They promise room for growth when end of the day they make you take on more and more responsibility and don't offer any extra compensation to accommodate. -The culture is trash. You will be micromanaged. The negative energy in the hub is depressing.

    Continue reading
  4. Helpful (3)

    "Great company to improve your patience skills"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Community Associate in Toronto, ON
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Lyft full-time for less than a year

    Pros

    Location in the middle of Toronto Phone allowance Snacks Employee lunches

    Cons

    Very bureaucratic Divided office Delay on relaying information Low salaries Expect to do more than your job description with no increase in salary or position

    Continue reading
  5. "Nice thing they got going for em but still a start-up"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Event Ambassador in Syracuse, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Lyft part-time for less than a year

    Pros

    long enough hours for a weekend shift.

    Cons

    disorganized, management was kinda rude

    Continue reading
  6. "Great company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Trust and Safety Specialist in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyft full-time for more than 3 years

    Pros

    An inclusive and collaborative environment that encourages you to step outside of your comfort zone to create new things!

    Cons

    Not always convenient hours, stressful job in general

  7. "."

    4.0
    Current Employee - Administrative Business Partner in San Francisco, CA

    I have been working at Lyft full-time

    Pros

    Great benefits, Great work/life balance, Great mission

    Cons

    Too much change, Poor Leadership

  8. "Good job and compensation"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Analyst in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyft full-time

    Pros

    Interesting projects and great coworkers, good compensation

    Cons

    Instability of an unprofitable company during challenging economic times

  9. "Great Place to Start"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Community Associate 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Lyft full-time

    Pros

    Great community, strong sense of self, a place to grow if you put in the work

    Cons

    If you want to leave, sometimes the management and HR will seem as if they don't care as much or really want to fight for you to stay

  10. "A Job that's on my time"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Commute Driver in Dallas, TX
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Lyft full-time for more than a year

    Pros

    all kinds of people,I made my own hours,Being my own boss,Doing what i love....driving,being able to listen to music all day

    Cons

    Being stuck in traffic,Peoples criticism,if its ones only source of income..it can be taken away in a heartbeat if someone didn't have a good experience and embelishes the negative parts of their trip to where you get put on probation and lyft does not even investigate the drivers side of an issue.Long trips that don't pay out,having to split your fares three ways and still have gas money,riders refusing to exit my vehicle when the trip was over,unwanted male advances or attention,drunk people,impatient riders when you may just be getting adapted to a new area and a passenger cancels on you

    Continue reading
Found 505 reviews
</>Embed