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Lyft Reviews
Updated Jun 3, 2023
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Found 1,661 of over 5K reviews
57% Recommend to a Friend
22% Approve of CEO
Found 1,638 of over 5K reviews
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Recommend to a Friend
Approve of CEO
David Risher
33 Ratings
Pros
"Work your own schedule, meet new people" (in 118 reviews)
"work life balance; leading your own team" (in 59 reviews)
Cons
"wear and tear on your personal vehicle" (in 166 reviews)
"Rude People, Low Pay Late Hours" (in 74 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
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Ratings by Demographics
This rating reflects the overall rating of Lyft and is not affected by filters.
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- Former Employee, more than 3 years★★★★★
Pros
- Very smart and collaborative people - Very values and mission driven company - Competitive comp and benefits
Cons
- Work can feel unevenly distributed - Not a con, but you need to be willing to constantly pivot
- Current Employee, more than 1 year★★★★★
bad company to work
May 9, 2023 - Engineering Manager in Montreal, QCRecommendCEO ApprovalBusiness OutlookPros
nothing good to say about them
Cons
bad top management , culture of fear
- Former Employee, less than 1 year★★★★★
Pros
Great opportunity to work overtime, pushed by manager, PM and stakeholders.
Cons
Low salary, no high salary anymore. Terrible culture, every day every team member is playing the game for I am better than you keep decreasing salary Management PUA They changed CEO
- Current Employee★★★★★
Pros
Full remote; cali level pay
Cons
company fundamentals are not doing too well
Continue reading - Former Employee, more than 1 year★★★★★
Pros
The people, the culture, the autonomy
Cons
Didn’t care much about the Canadian business anymore so that was a huge con - the US is always favoured
- Former Employee, more than 3 years★★★★★
Lyft Driver Support is concerning.
Feb 21, 2022 - Driver in Toronto, ONRecommendCEO ApprovalBusiness OutlookPros
Flexible hours, so you can work whenever you need be
Cons
- Lyft driver support is extremely disappointing. My phone froze and I had to cancel the ride after completing the trip and dropping the customer off to their location. Lyft refused to pay me by excusing it as "we stop tracking rides after they're cancelled" - to which I asked why not because they had the data showing I finished the trip (because I cancelled AFTER the trip completed) and the consumer's contact to confirm I dropped them off. To this, they didn't have a response, so I asked them if I could get a phone number to talk to a representative - to which, they just ended the conversation on Lyft support. Just know that if you have technical difficulties, they don't care. I've been with Lyft for a couple years and this was the last straw. Uber has better support for their drivers.
Continue reading - Former Employee, less than 1 year★★★★★
Very high expectations for a retail position
Jun 18, 2022 - Bilingual Community Associate in Vancouver, BCRecommendCEO ApprovalBusiness OutlookPros
Good experience to break into the tech market
Cons
- No room for growth - management does not care for the team’s potential - false sense of positivity
Continue reading - Former Employee, more than 1 year★★★★★
Pros
Amazing opportunity to work with some great people on Lyft's first international expansion!
Cons
Nothing really that comes to mind.
- Former Employee★★★★★
Pros
Good benefits , coverage for family
Cons
No cons as such .
Continue reading - Former Employee, less than 1 year★★★★★
Pros
Work whenever you'd like, make good money.
Cons
No room to improve, car takes a beating.
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Lyft Reviews FAQs
Lyft has an overall rating of 3.6 out of 5, based on over 4,531 reviews left anonymously by employees. 57% of employees would recommend working at Lyft to a friend and 35% have a positive outlook for the business. This rating has decreased by -4% over the last 12 months.
57% of Lyft employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Lyft 3.9 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.
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