Lyft Reviews | Glassdoor.ca

Lyft Reviews

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Found 346 reviews

4.1
StarStarStarStarStar
Rating TrendsRating Trends
77%
Recommend to a Friend
90%
Approve of CEO
Lyft CEO Logan Green
Logan Green
259 Ratings
Pros
Cons
  • "Excessive wear and tear on personal vehicle(in 94 reviews)

  • "Outlandishly unfair driver rating system in comparison to the passenger(in 72 reviews)

More Pros and Cons
  1. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyft full-time (Less than a year)

    Pros

    Lyft is a rapidly growing organization, meaning there are many opportunities for development. The company is made up of an impressive team with smart, accomplished, welcoming and passionate individuals at every level. Leadership and employees alike have an avid interest in their colleagues' and the company's success.

    Cons

    The company is in the spotlight quite often, so everyone you meet will have an opinion or question about the service.

    Lyft2018-10-17
  2. Helpful (5)

    "Would avoid until they become more established"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Community Associate in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Lyft full-time (Less than a year)

    Pros

    -Ability to learn a lot -Lunch on Friday's -I think the culture and company is great in the United States

    Cons

    -Extremely underpaid. Making $5-10 less than other people in the same role. They claim it's because of the market. Yet Toronto & Ottawa make the same hourly rate when costs of living aren't even remotely similar. -There is no line of what clear responsibilities and expectations are. You will be doing the job of a title 3 or 4 ranks higher than you. Then you cannot skip a step once it comes to any sort of promotion....

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    Advice to Management

    -Pay your staff for what you expect them to be doing. They should not be doing analytics, communications, events, office management and admin roles and expected to work the primary job which is customer service and pay them $17/hour in a city like Toronto. -Stop taking advantage of talent to better your bottom line.

    Lyft2019-01-18
  3. Helpful (3)

    "Great company to improve your patience skills"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Community Associate in Toronto, ON
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Lyft full-time (Less than a year)

    Pros

    Location in the middle of Toronto Phone allowance Snacks Employee lunches

    Cons

    Very bureaucratic Divided office Delay on relaying information Low salaries Expect to do more than your job description with no increase in salary or position

    Advice to Management

    Pay attention to the talent you have working for you, and remember that you are in a very competitive market and people will leave to a place that offers them a better career path or a better salary

    Lyft2019-01-18
  4. Helpful (1)

    "Progressive company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyft full-time for more than a year

    Pros

    Socially and environmentally conscious, wants to do well by their users and employees, contributions are valued

    Cons

    A work in progress

    Lyft2019-04-15
  5. "Good values, great benefits, interesting work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyft full-time for more than a year

    Pros

    Good values, great benefits, interesting work

    Cons

    Dealing with promotions is a pain

    Lyft2019-04-17
  6. "Ok for something to"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Community Associate 
    Neutral Outlook
    No opinion of CEO

    I have been working at Lyft full-time

    Pros

    discounted rides, info on new roll outs.

    Cons

    Location, support, work/life balance, pay

    Lyft2019-04-10
  7. "Increasings politics and lack of process are killing the culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Lyft full-time

    Pros

    Free food, good health benefits, Lyft credits, hot brand that has truly untapped potential

    Cons

    COO came over from Tesla and installed his supporting cast of leadership, which is destroying the culture (just see Lyft's ratings trend from Feb 2018 onwards). Leadership (director level and above) focused on land grabbing, infighting, and territory expansion. Feels like morale is dead after recent re-org that led to layoffs that came out of nowhere right before employees would have vested, and saw those with the loudest...

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    Advice to Management

    This isn't Tesla, please stop introducing the same toxic that has tainted Tesla's culture. Invest time in figuring out processes now up front to give us the right tools as employees, instead of over hiring and unnecessarily over working us.

    Lyft2019-04-07
  8. Helpful (2)

    "I love working for Lyft!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyft full-time (Less than a year)

    Pros

    Great environment that encourages innovation.

    Cons

    Nothing worth complaining about at this time.

    Lyft2019-03-14
  9. Helpful (1)

    "Up in the air"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Business Development Associate in Jacksonville, FL
    Doesn't Recommend

    I worked at Lyft full-time (Less than a year)

    Pros

    Flexible hours, not micro managed

    Cons

    Not organized, on an island by yourself, no exposure to fellow peers in other markets, everything is segregated, everyone is only trying to make their numbers for their bonus instead of the companies image

    Lyft2019-04-03
  10. "Worked at Lyft for about a year and really enjoyed it."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Associate 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyft full-time (Less than a year)

    Pros

    Liked being able to ask questions whenever I needed and always felt up to speed with the work.

    Cons

    Can’t think of anything specific

    Lyft2019-03-19
Found 346 reviews