Lyft Reviews | Glassdoor.ca

Lyft Reviews

Updated 22 January, 2019
330 reviews

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4.2
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Lyft CEO Logan Green
Logan Green
250 Ratings

Employee Reviews

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Pros
Cons
  • "Wear and tear on the car isn’t fun" (in 89 reviews)

  • "Outlandishly unfair driver rating system in comparison to the passenger" (in 72 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (27)

    "UpLYFTing Experience!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate People Business Partner in Nashville, TN (US)
    Current Employee - Associate People Business Partner in Nashville, TN (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyft (More than a year)

    Pros

    Employees value one another and work together as one team to accomplish goals and drive results as we support our internal and external customers. Work/life balance, great benefits, empowering culture, innovative and creative co-workers working alongside you - and the ability to truly partner to create and influence and leave your mark - just to name a few!

    Cons

    Lyft is located in downtown Nashville, parking is available and traffic can be heavier at times, something to consider

    Advice to Management

    Continue what you are doing - continue to empower and upLYFT your employees and our customers to reach out fullest potential and drive creative solutions.


  2. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyft full-time (Less than a year)

    Pros

    Lyft is a rapidly growing organization, meaning there are many opportunities for development. The company is made up of an impressive team with smart, accomplished, welcoming and passionate individuals at every level. Leadership and employees alike have an avid interest in their colleagues' and the company's success.

    Cons

    The company is in the spotlight quite often, so everyone you meet will have an opinion or question about the service.

  3. Helpful (2)

    "Would avoid until they become more established"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Community Associate in Toronto, ON
    Former Employee - Community Associate in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Lyft full-time (Less than a year)

    Pros

    -Ability to learn a lot
    -Lunch on Friday's
    -I think the culture and company is great in the United States

    Cons

    -Extremely underpaid. Making $5-10 less than other people in the same role. They claim it's because of the market. Yet Toronto & Ottawa make the same hourly rate when costs of living aren't even remotely similar.
    -There is no line of what clear responsibilities and expectations are. You will be doing the job of a title 3 or 4 ranks higher than you. Then you cannot skip a step once it comes to any sort of promotion. They do 2 times of year when you are eligible for said promotions. There is only two real positions you can take from this job (after you've been there for over a year.. depending on when your start date was because they only promote twice a year).
    -Management is all over the place. They will make promises they cannot keep. They promise room for growth when end of the day they make you take on more and more responsibility and don't offer any extra compensation to accommodate.
    -The culture is trash. You will be micromanaged. The negative energy in the hub is depressing.

    Advice to Management

    -Pay your staff for what you expect them to be doing. They should not be doing analytics, communications, events, office management and admin roles and expected to work the primary job which is customer service and pay them $17/hour in a city like Toronto.
    -Stop taking advantage of talent to better your bottom line.


  4. Helpful (1)

    "Great company to improve your patience skills"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Community Associate in Toronto, ON
    Former Employee - Community Associate in Toronto, ON
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Lyft full-time (Less than a year)

    Pros

    Location in the middle of Toronto
    Phone allowance
    Snacks
    Employee lunches

    Cons

    Very bureaucratic
    Divided office
    Delay on relaying information
    Low salaries
    Expect to do more than your job description with no increase in salary or position

    Advice to Management

    Pay attention to the talent you have working for you, and remember that you are in a very competitive market and people will leave to a place that offers them a better career path or a better salary


  5. Helpful (1)

    "Best career move ever!!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Lead in Detroit, MI (US)
    Current Employee - Operations Lead in Detroit, MI (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyft full-time (Less than a year)

    Pros

    Lots of support from leadership. Flexible, and allows you to make decisions that impact the company

    Cons

    sometimes communication can come from different sources and can be misleading.

    Advice to Management

    Streamline information through the proper channels and hierarchy .


  6. Helpful (1)

    "Great Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Nashville, TN (US)
    Current Employee - Manager in Nashville, TN (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyft full-time (Less than a year)

    Pros

    Working for a mission to improve how we get there.

    Cons

    Fast-paced and can move more quickly without understanding.


  7. "Recruiting Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyft full-time

    Pros

    Great people to work with

    Cons

    Low pay compared to what you need to make in this area

  8. Helpful (1)

    "Incredible Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Trust and Safety Specialist in Nashville, TN (US)
    Former Employee - Trust and Safety Specialist in Nashville, TN (US)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Lyft full-time (More than a year)

    Pros

    Benefits are fantastic from insurance to snacks. Casual office environment is easy to be comfortable in.

    Cons

    Company has a serious lack of structure and accountability. Leadership does not instill confidence in their workforce. The casual office environment tends to encourage inappropriate and unprofessional behavior among colleagues.

    Advice to Management

    Calibrate your leadership so they are on the same page. Leadership is often not working together and it sends conflicting signals to your workforce.


  9. Helpful (2)

    "good"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyft part-time

    Pros

    work on your own time

    Cons

    sometimes you may feel uncomfortable


  10. Helpful (7)

    "Fantastic Healthcare Initiatives at Lyft"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Forming exclusive partnership with 9 out of 10 top healthcare networks and top EHR AllScripts.
    Making a difference, creative.
    Awesome people.

    Cons

    There are no cons to working here.

    Advice to Management

    Lets Close more partnerships with top companies in the space like Modernizing Medicine, Practice Fusion, AdvancedMD, Kareo, and more.