Awesome company to work for. Amazing people and smart management - Anonymous employee Lyft Employee Review

5.0
Jan 10, 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Great product and brand. -Upper management really cares and listen to both employees and the community -Good pay (for my role at least) -Free lunch, monthly commuter benefits -Free Lyft credits occasionally -Positive and encouraging work environment -barely any micro management. ************* I just want to clarify a few things with regards to the driver complaints below: -It is very difficult to get a low rating with our system. A 1 star or 3 star rating doesn't bring down the overall average as much as one would think. You would have to be earning low ratings consistently and over a long period of time (months) for the system to really start lowering your overall star ratings. -We have a very big community of drivers and passengers, sometimes it can take a little longer for support to reach out. But by no means are we singling any body out. Support folks work the hardest and often after hours, so it's understandable. Patience is a virtue my friend. -Unfortunately, sometimes the passenger experience can be unpleasant. That's why we allow you, the driver to rate the passenger after each ride. If you give him/her a low rating, that person won't be matched up with you again. -With regards to navigation, drivers should always ask the passenger if there's a route they prefer. But navigation could also mean your driving style. Safety will always be the #1 priority for our passengers and drivers. ************* Disclaimer: This review is voluntarily written.

Cons

Not really any, just typical growing startup problems. Some politics, but which company doesn't have politics?

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