Pros
Excellent benefits, decent pay especially for an entry level job, good work/life balance, and some great people work here. Lot's of support for those who want to advance their careers within the company.
Cons
Awful communication from top to bottom. Processes always change, rules always change, and nobody seems to have a definitive answer for anything. We get told "that's what it's like working at a startup!" - but this feels like a bigger issue. It's like no one really knows what's going on and this company is flinging mud at the wall and hoping something sticks. We receive 30+ emails per day and we are expected to sift through these for updates to policies and handling procedures. There is also a strong emphasis on left-leaning politics which Lyft attempts to inject into our personal lives. A few months ago there were flyers all over the bathrooms which among other things, encouraged us to "follow people from underrepresented groups" on social media. I found this to be extremely weird and condescending to the people that they were asking us to follow. What does this have to do with ride share? I'm just trying to use the bathroom!