Unable to Maintain Quality with Fast Growing Rate of Company - Customer Experience Associate Lyft Employee Review

1.0
Mar 23, 2016
Recommend
CEO approval
Business outlook

Pros

- Has great perks: $175 lyft credit, commuter benefits, free snacks and lunch, personal macbook, full access to Udemy courses, One Medical Membership, discounts on select items

Cons

- You have to deal with lots of office politics - No transparency - There is a lack of communication between different teams - Salary is not competitive for roles throughout the company - No opportunity for promotion or growth - Certain teams are looked down upon. There is definitely a hierarchy - and people make it known openly - On my direct team, it's a consensus that upper management is trying to make us quit - versus paying us severance. Several months previous, the majority of my direct team was laid off and outsourced.

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5.0
May 31, 2026
Recommend
CEO approval
Business outlook

Pros

friendly, nice, kind, thoughtful, fun

Cons

have to go in office 3 days a week

4.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

Freedom to start whenever you like and it’s drive as long as you can

Cons

Gas prices are just killing profit and you have to work a lot of hours to make a decent pay

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