Greedy Directors, Underpaid Staff. Not ethical to employees! - Anonymous employee Lush Employee Review

1.0
Apr 29, 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Staff discount Diversity encouraged Free tea and coffee

Cons

Despite the company making a loss and refusing to pay its support staff a bonus (let alone give them a fair salary for their role) the directors will happily pay themselves a £1million + bonus each. For a company that claims to spearhead ethics it's shocking how badly it treats it's staff, refusing to meet market rate salary and underpaying mid level roles massively. A bullying culture is known about by the people team but buried under the carpet so senior staff are protected. A toxic culture which serves only those at the top, leaving others the only choice to turn a blind eye or leave. This sadly leaves an environment led by the nepotistic leaders and their friends who will continue to be out for their own gain and profit.

Explore other reviews about Lush

5.0
Dec 23, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great management Company cares about employees Employee discount Lenient

Cons

I’ve tried to think of some, and I don’t think I have any cons

1.0
May 25, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Discounts, we got 50% off of most items

Cons

Unhygienic, stressful, money hungry, fear monger. Unprofessional managers both as an employee and customer. Never experienced such low life conditions, manager brought in animal multiple times in store, and made staff clean its pee. Customers were floored, inexcusable and HR is unresponsive. The bathroom is disgusting, and inaccessible. I cannot imagine any one with a physical disability being able to use the restroom. It was so difficult to suck in your stomach, then trip on box after box. They BLOCK the fridge and made us put our food in our tiny lockers. Manager is too comfortable with the amount of time spent within the company to ever fear facing any consequences or repercussions. Even fired staff in the past for contacting HR for help.

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