Best retail job I’ve ever had! - Sales Ambassador Lush Employee Review

5.0
Jan 19, 2023
Recommend
CEO approval
Business outlook

Pros

Lush truly cares about employee well being and it shows in so many ways. The staff is collaborative and supportive of each other, and it’s a fun working environment! Great discount, holiday staff boxes with complimentary product, and access to lots of samples 😊

Cons

Pay is low, but the company is working on increasing pay for retail employees

Explore other reviews about Lush

5.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

3.0
Apr 14, 2026
Recommend
CEO approval
Business outlook

Pros

Excellent inclusive company culture, employee discount, learning about natural ingredients for skincare, genuinely great and engaged team members, flexible work schedule for part time or casual positions.

Cons

High amount of work, unreasonable "evidence driven" feedback and coaching models, and unrealistic performance metrics for comically low pay, especially for floor coordinators. No additional pay given for specialty roles, which is many enhanced responsibilities over a specific area of the business, and little opportunity for career growth beyond the sales floor unless you are hired from an external management position. Floor Coordinator seems to be the highest rung most people can hit before being driven elsewhere.

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