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      Lush

      Engaged employer

      Lush reviews

      Don't care about employees - Keyholder Lush Employee Review

      3.0
      Apr 24, 2015
      Keyholder
      Recommend
      CEO approval
      Business outlook

      Pros

      -50% discount on most products -co workers are friendly

      Cons

      -managers are not given enough training in order to effectively run a shop -constantly told to push customers to make sales -all staff except managers are kept on very small contracts 5-15 hours -discourage employees from joining a union -no internal HR department which leaves nobody to talk to when a problem arises -no area managers (ridiculous for a company so large) -no extra pay on bank holidays, christmas eve, boxing day, new years day -managers are left to run wild with the shop with little to no supervision from anyone higher up

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      5.0
      Dec 23, 2025
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great management Company cares about employees Employee discount Lenient

      Cons

      I’ve tried to think of some, and I don’t think I have any cons

      1.0
      May 25, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Discounts, we got 50% off of most items

      Cons

      Unhygienic, stressful, money hungry, fear monger. Unprofessional managers both as an employee and customer. Never experienced such low life conditions, manager brought in animal multiple times in store, and made staff clean its pee. Customers were floored, inexcusable and HR is unresponsive. The bathroom is disgusting, and inaccessible. I cannot imagine any one with a physical disability being able to use the restroom. It was so difficult to suck in your stomach, then trip on box after box. They BLOCK the fridge and made us put our food in our tiny lockers. Manager is too comfortable with the amount of time spent within the company to ever fear facing any consequences or repercussions. Even fired staff in the past for contacting HR for help.

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