Clique culture - Sales Assistant Lush Employee Review

1.0
Sep 19, 2021
Recommend
CEO approval
Business outlook

Pros

50% discount on most of the products.

Cons

The shop I worked at was very cliquey. After a few years of working in the clique culture that is Lush it wore my mental health down to an all low. The HR department is abysmal. That’s if you can call them an HR department. I had a couple of complaints about people using derogatory words around/towards me and they labelled it as a “misunderstanding”. Cultural appropriation Overbearing trainers who think they are hot stuff even though people like myself are fully qualified in beauty therapy and know more about the ingredients than they do. They shove Health Assured down your face even when you tell them you are receiving outside help for your declining mental health. This was shoved in my face FIVE times AFTER I told them I didn’t need it. Management gaslight employees

Explore other reviews about Lush

5.0
Dec 23, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great management Company cares about employees Employee discount Lenient

Cons

I’ve tried to think of some, and I don’t think I have any cons

1.0
May 25, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Discounts, we got 50% off of most items

Cons

Unhygienic, stressful, money hungry, fear monger. Unprofessional managers both as an employee and customer. Never experienced such low life conditions, manager brought in animal multiple times in store, and made staff clean its pee. Customers were floored, inexcusable and HR is unresponsive. The bathroom is disgusting, and inaccessible. I cannot imagine any one with a physical disability being able to use the restroom. It was so difficult to suck in your stomach, then trip on box after box. They BLOCK the fridge and made us put our food in our tiny lockers. Manager is too comfortable with the amount of time spent within the company to ever fear facing any consequences or repercussions. Even fired staff in the past for contacting HR for help.

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