Worst work place to learn or contribute - Anonymous employee Lush Employee Review

1.0
Nov 23, 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- It allows fresh graduates to try many different things and encourages them for career progression

Cons

- There is no career development plan once you reach a certain level of seniority - Lack of structure. Senior management works in a way intuitively. Barely any rationale. Thus the feedback being given is highly subjective, not constructive. - There is many training regarding to soft skill development but it reality it's hard to be adapted. This makes it a fake culture in overly highlighting acceptance, trust... - No hard skill training. Impossible to learn from a professional point of view.

Explore other reviews about Lush

5.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

3.0
Apr 14, 2026
Recommend
CEO approval
Business outlook

Pros

Excellent inclusive company culture, employee discount, learning about natural ingredients for skincare, genuinely great and engaged team members, flexible work schedule for part time or casual positions.

Cons

High amount of work, unreasonable "evidence driven" feedback and coaching models, and unrealistic performance metrics for comically low pay, especially for floor coordinators. No additional pay given for specialty roles, which is many enhanced responsibilities over a specific area of the business, and little opportunity for career growth beyond the sales floor unless you are hired from an external management position. Floor Coordinator seems to be the highest rung most people can hit before being driven elsewhere.

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