Pros
-Training excellent and paid for. -You'll meet some pretty cool people - but will rarely get to spend time with them to bond as a team. -Interview expectations clearly outlined via email. -Good about pronouns. -Relaxed uniform in regards to piercings/shoes/hair colour. -Free stuff (damaged products). -Good temp role hours wise.
Cons
It is a popularity contest. I brought a notebook and pen and a supervisor had to tell me outside of work that this felt threatening to some of the newer supervisors, like I was out to get their role. I was constantly taken aside - and some of the comments were fair game like how I spoke on the shop floor - but then I noticed that other supervisors spoke that way anyway but were always reporting what you told them to management - either in conversation or related to work. If they don't like you, you're doomed to fail. So if you're autistic, as I am, make sure you're EXCELLENT at blending in. You will need to. I was instructed to keep my head down and did so - making some excellent sales and yet was still voted out (which they do by the way, and constantly hang it above your heads "be nice to your supervisors because they're the ones voting to keep you in"). It was interesting that the temps they kept on were very submissive in nature and YOUNG as well. I was one of the oldest at 23 and most people they kept on were 16. I did ask for feedback, but strangely the manager hasn't gotten back to me despite promising to do so in late January. Perhaps it was to do with my sales, but more likely due to the fact that she didn't like me. Lush is also rather pushy with getting you to touch people in order to demo the products. They prefer you to say "can you give me your hand?" and then for you to put the product on rather than asking the customer for consent: eg. "would you like to try this on your skin?" . They don't even like you to ask about allergies because "we don't want to give the impression that our products are reactive and usually customers will tell you straight up." How can they though, if we just slap anything onto their skin?