Avoid Lush Bournemouth!! Bullying, Untrained Management, Overstaffed and Undervalued - Anonymous employee Lush Employee Review

1.0
Apr 13, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The pay is good, but still not worth it

Cons

Forced to quit on first shift Dumped on shop floor and expected to have full product knowledge Management are not qualified shouted at staff front of customers No freedom, have to wait for supervisors approval for EVERYTHING! Rota incorrect every week

Explore other reviews about Lush

5.0
Dec 23, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great management Company cares about employees Employee discount Lenient

Cons

I’ve tried to think of some, and I don’t think I have any cons

1.0
May 25, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Discounts, we got 50% off of most items

Cons

Unhygienic, stressful, money hungry, fear monger. Unprofessional managers both as an employee and customer. Never experienced such low life conditions, manager brought in animal multiple times in store, and made staff clean its pee. Customers were floored, inexcusable and HR is unresponsive. The bathroom is disgusting, and inaccessible. I cannot imagine any one with a physical disability being able to use the restroom. It was so difficult to suck in your stomach, then trip on box after box. They BLOCK the fridge and made us put our food in our tiny lockers. Manager is too comfortable with the amount of time spent within the company to ever fear facing any consequences or repercussions. Even fired staff in the past for contacting HR for help.

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